Strode Rd, London NW10 2NH
Monday–Friday 9:00–17:00 · Saturday–Sunday closed020 4634 7889
Inclusive access

Accessibility statement

We want customers to be able to understand our services and contact us regardless of technology or ability.

Last reviewed: 14 August 2026

Accessibility approach

The website is designed with the Web Content Accessibility Guidelines WCAG 2.2 AA principles in mind. It uses semantic headings, keyboard-accessible navigation, visible focus styles, labelled forms, descriptive links, text alternatives for meaningful images, responsive layouts and reduced-motion support.

Current status

The website has been checked for page structure, keyboard-operable controls, form labels, colour contrast intentions and responsive content. It has not yet received a formal independent accessibility audit, so we do not claim complete WCAG conformity.

Known limitations

Generated illustrative images do not contain essential instructions. Third-party pages reached through external links, including Formspree’s submission service, are controlled by their respective providers. Some very old browsers may not reproduce all visual styling, although the content should remain readable.

Alternative formats and assistance

If you cannot access information or submit the form, write to Chimney Repair Willesden London, Strode Rd, London NW10 2NH. Tell us which page or information you need and the format that would help. We will make a reasonable effort to provide an accessible alternative.

Reporting a problem

Please include the page address, device, browser and a short description of the barrier. We aim to acknowledge accessibility reports within two business days and provide an update within ten business days.

Review

This statement is reviewed after significant website changes and at least annually. Accessibility feedback is considered when content and functionality are updated.